Refund policy
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@allstarpieces.com. Please note that returns will need to be shipped to the following address: 15A Fern Ave Nashville, TN 37207, United States
Items sent back to us without first requesting a return will not be accepted.
Contact us for questions at hello@allstarpieces.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
Once we receive and inspect your return, we'll notify you if it's approved. Approved refunds are processed within 10 business days via your original payment method. If more than 15 business days pass after approval, please contact us.